Returns & Exchanges

We want you to be completely satisfied with your Samuel Hubbard shoes, which is why we offer a 30-day window for returns and exchanges on all unworn footwear in its original packaging. Our goal is to ensure you find the perfect fit and style for your journey.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  After completing the online request, download and print the prepaid shipping label provided via email.

• 3.
  Pack Your Shoes

  Place your unworn shoes back in their original box and secure them inside a shipping carton, attaching the prepaid label to the outside.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.